Live Receptionist Service
Our friendly receptionists will answer all your calls in your company name and professionally handle them according to your requests.
Monday – Friday (except for public holidays)
9 AM – 8 PM EST
6 AM – 5 PM PST
Virtual Assistant Service
Our dedicated virtual assistants will allow you to focus on your business by taking care of the little details such as scheduling meetings, phone calls to your buyers and booking travels etc.
Local Telephone & Fax Numbers
We issue your own US local telephone, toll-free and fax numbers of the city that you want.
Live Receptionist Services in Multi-languages
Our live receptionist services are available in English, Korean and Japanese.
(Spanish and Chinese Live Receptionist Services will also be provided soon. )
Simultaneous Call Forward
A call may be forwarded to multiple phone numbers that you want.
Voice Mails
Voice mailboxes for office or individual uses. A copy of voice mails is sent via email.
Conference Calls
You can host an instant, hassle-free conference calls with our easy-to-use conference call services.
Call Waiting Music
We can play any music that you want while your caller is waiting to get answered or the call is being forwarded.
Extended Absence Greeting
This is the recording that you can use to temporarily replace normal greeting message when you are away for an extended period.
Customized Live Receptionist Services
Our Live Receptionists can screen the calls and transfer or forward them according to your requests.
Customized Automated Greeting
You can set up a customized automated greeting which you can set up, edit at any time.
Toll-Free Numbers
In addition to your local phone and fax numbers, you may also have your own toll-free phone and fax numbers.
Call Forwarding
Your calls can be forwarded to any number around the globe.
Scheduling Call Appointments
Our virtual assistants or live receptionists can schedule call appointments for you and send you reminder via email.
Voicemail to Email
All voice mails will be automatically sent to your email(s). If you are using SIP phone we provided, you can also get notifications and listen to voice mails on the phone.
Call Transfer & Call Waiting
Your calls may be put on hold or transferred to different extensions within your company, your voice mail box, or to any numbers you wish.
Simultaneous Call Answering
Vizline’s phone system never misses a call or a fax. We are able to manage a large number of simultaneous live calls.
Fax to Email
You can get your faxes safely via your email(s).
Fax Relay
You can forward the fax that has been received at your fax number to another fax number.
Setting Your Fax Format
You have an option to receive or send your fax as TIFF or PDF format.
Voice Mail Notification via Email
All voice mails will be notified and sent via email. You can also set up the system that email notifications are sent for voice mails from certain numbers only.
Call Appointment Notification
Call appointment notifications are sent to your email.
Fax Notification
Fax notifications are sent to your email.
Conference or Meeting Notifications
Conference, meetings or other important schedule notifications are sent to your email.
Local Search Engine Listing
We will list your company on US-based local search engines such as Google, Yellow Page, Yahoo, Bing (Please note that your company must have a virtual office address to be listed).
Enterprise-class VoIP Phone
Enterprise-class VoIP Phones with various features including caller-ID, conference call, voice mail and call transfer are available for rental or purchase.
Translation & Interpreting Services
Our translation and interpreting services has proved its high quality in various industries including law, business, health and insurance.
Optional Services
- Virtual Office – Virtual office addresses are available from $50/month. Go to Business Centers
- Interpreting Services – Interpreting services through conference call are available on request (Minimum 30 minutes and additional minutes are charged at $2.50/min). If interpreting service is included in your plan, 15 minutes are included and additional minutes are charged at $2.50/min.
- Multi-lingual Live Receptionist Services – Multi-lingual live receptionist services are also available in English, Korean, Japanese, Spanish and Chinese. We can also provide you with bilingual receptionists who can professionally handle calls in both languages. The service fee for multi-lingual live receptionist services is $50/language + $0.75/min.
- US Local Phones Numbers & Toll-Free Numbers – $4.99/numbers
- Fax Numbers – Send and receive faxes to up 50 pages per month. $8.99/number
- Unlimited Calls within US – One phone lines is included for each plan. Additional phone lines are charged at $25.00/month.
- Registering phone numbers at US YellowPage & WhitePage – $2.99/number
- E911 Service – Emergency call service, $2.99/month for each number
One of the biggest expense in doing a business in the United States is the labor costs: you will be expecting up to $70,000 per employee that would include employment tax, employment insurance and other legal and accounting expenses. Now with Vizline’s live receptionist and virtual assistant services, you can have US-based, highly-trained assistants, which will eliminate the additional costs that you can focus your resources solely on taking care of your business.
Live Receptionist Service
O ur friendly live receptionists will answer all your calls in your company name and professionally handle them, presenting a corporate image that you desire. Calls may be transferred to any numbers you wish, or receptionists will take memos and send them to your emails.
Virtual Assistant Service
T ake advantage of our versatile virtual assistant team for your every day administrative tasks or any of your to-do-lists. All our virtual assistants are US-based, college-educated and highly trained and can support you with simple administrative jobs, bank account opening, opening seller’s account at Amazon and Ebay, customer support services, making reservations and appointments and many more.
Translation & Interpreting Service
V izline’s interpreting/translation team consists of highly trained and qualified interpreters to serve your unique needs in this global business environment. We seek to provide the highest quality interpreting, translation and consulting services as a means of eliminating language barriers, enhancing your communication with your partners and buyers.
Here are some helpful tips in choosing the best plan for you:
It’s really a start-up phase and we are not expecting many calls for now.
Although you are not expecting many calls, you don’t want to miss a call especially during the start-up phase. Have our live receptionists ready to get your calls and save the cost! We recommend you to go with our Basic Plan where you can pay only for the actual time that you used the service. You can of course upgrade the plan at any time.
